How can I recover my lost username or password?

If you remember your username but not your password, use our password reset page. If you have lost your password and username, use our Contact Us page, and be sure to use the same email you signed up with.

How do I set up my newsreader to access my account?

Follow the step-by-step instructions on the page linked below. We use the free newsreader Grabit (available for download here) in this example, in other newsreaders it will be very similar, if you need help or have questions, please use our technical support form here.

Once you have gotten set up, you might also want to look at this brief tutorial on downloading:

What are .RAR files and how do I use them?

For a complete tutorial on using .rar files, please see this web page:

What are .PAR2 files and how do I use them?

For a complete tutorial on using .par2 files, please see this web page: